Does Your Business Website Need Better Photos? | Eau Claire, WI
The One Thing Your Small Business Website Is Missing to Win Trust
Your website might have great copy.
Your logo might look polished.
Your services might be clearly explained.
But if the photographs don’t actually represent your business, there’s often an immediate disconnect.
Maybe you’re still using stock photography.
Maybe your team has changed.
Maybe your business has grown, but your website photographs are several years old.
Maybe you have professional headshots, but nothing showing what your team actually does.
Or maybe your business looks completely different in person than it does online.
That’s where professional business photography can make a significant difference.
Your website is often someone’s first introduction to your company. Before they call, email, schedule a consultation, or walk through your doors, they’re using your website to decide whether your business feels credible, professional, and right for them.
The photographs on your website are part of that decision.
Your Website Should Look Like Your Actual Business
One of the biggest advantages of custom business photography is simple:
It’s yours.
The people are your people.
The building is your building.
The equipment is your equipment.
The products are your products.
The interactions are real.
And the photographs can be created specifically to communicate what you need.
Stock photography can fill an empty space on a website, but it can’t show someone what they’ll actually experience when they work with your business.
Professional business photography gives potential customers a chance to see the real people, environment, process, and personality behind your company.
That’s where photographs do more than make a website look good.
They start helping tell your story.
Professional Photography Can Help Build Trust Before Someone Contacts You
Think about the questions someone might have when they first discover your business.
Who am I going to work with?
What does this company actually look like?
Is this a legitimate operation?
What does their facility look like?
What kind of equipment do they use?
What does their product look like in real life?
What will my experience be like?
Photography can answer many of those questions before someone ever speaks with you.
For a manufacturer, that might mean showing your facility, equipment, processes, and employees working.
For a restaurant, it might mean showing the food, atmosphere, bartenders, chefs, and dining experience.
For a realtor, attorney, financial professional or consultant, it may be a combination of professional headshots, environmental portraits and photographs showing interactions with clients.
For a hotel, vacation rental or hospitality business, the photographs may need to show the space, amenities, details and experience.
The right photographs depend entirely on what your customers need to see to understand and trust your business.
Your Business Probably Needs More Than Headshots
When businesses contact me about photography, the initial request is often something like:
“We need new headshots.”
And sometimes that’s exactly what they need.
But if you’re already updating your website, marketing, or branding, it’s worth thinking beyond a single portrait of each employee.
A strong business photography library might include professional headshots, full-body portraits, environmental portraits, team photos, workplace imagery, behind-the-scenes photos, customer interactions, products, equipment, architecture, and details throughout the business.
Each photograph has a different job.
Your LinkedIn profile needs something different than the hero image across the top of your website.
Your About page needs something different than an advertisement.
Your recruiting page may need something different than a trade show banner.
That’s why I prefer to start with where the photographs will be used rather than simply creating a list of photographs to take.
If you’re trying to determine whether you need traditional headshots, wider portraits, or a combination of both, I’ve also put together a guide explaining headshots vs. full-body shots and where each type of professional photograph works best.
What Professional Photos Should You Have on Your Business Website?
There isn’t one universal shot list that works for every company.
A manufacturing business and a massage studio shouldn’t have the same photography plan.
Neither should a realtor and a restaurant.
Your photographs should reflect your business, your customers, and what you’re trying to communicate.
However, several types of images are useful for many businesses.
Professional Headshots
Your customers want to know who they’re working with.
Professional headshots are useful for About pages, team directories, LinkedIn profiles, email signatures, speaking engagements, press releases, and professional organizations.
Consistency matters especially when you’re photographing an entire team.
Lighting, background, cropping, and overall style can help individual employee photographs still feel like they belong to the same company.
Environmental Portraits
Environmental portraits show your team within the context of your business.
Instead of photographing someone against a traditional headshot background, we might photograph them in the office, on the manufacturing floor, in a restaurant, clinic, warehouse, or other environment associated with their work.
These photographs can feel more editorial and provide additional visual information about the person and company.
Your Team Actually Working
These are some of my favorite business photographs because they help people understand what you actually do.
Instead of asking employees to pretend to work for the camera, we can identify real processes and interactions worth documenting.
That might include a technician working with equipment, an employee helping a customer, a chef preparing food, a massage therapist setting up a treatment room or a team collaborating around a project.
The goal is to create images that feel believable because they’re rooted in what actually happens within the business.
Your Building and Workspace
Exterior and interior photographs can be extremely valuable.
They help customers recognize your location, understand the scale of your operation, and become familiar with your business before arriving.
You can also use these photographs outside your website for Google Business Profile, social media, advertisements, recruiting materials, brochures, and other marketing.
Products, Equipment and Details
Sometimes the details explain the business better than a wide photograph ever could.
Products.
Machinery.
Tools.
Food.
Materials.
Packaging.
Hands at work.
Signage.
Branded elements throughout your space.
These images can become incredibly useful supporting photographs throughout a website and marketing campaign.
Horizontal and Vertical Photographs
This one gets overlooked constantly.
A beautiful photograph isn’t automatically a useful photograph.
Website designers need room for headlines, buttons, and copy. Social media often needs vertical content. Printed advertisements may have completely different dimensions.
That’s why I intentionally consider orientation and negative space when photographing.
A photograph can be composed specifically so your website designer has room to place text beside you rather than directly across your face.
Creating both horizontal and vertical variations gives your marketing team significantly more flexibility after the photography session.
Your Website Isn’t the Only Place These Photos Can Work
One of the biggest mistakes a business can make is thinking of professional photography as a one-time website expense.
A strategically created image library can support your marketing.
That includes your website, Google Business Profile, LinkedIn, Facebook, Instagram, blogs, email marketing, advertisements, brochures, business cards, recruiting materials, trade show displays, proposals, press releases, annual reports, signage, and printed marketing.
One photography project can potentially create months of usable content.
That’s why planning matters.
Instead of finishing the session and then wondering what to do with the photographs, we can identify the uses beforehand and photograph specifically for them.
Professional Photography for a Website Redesign
If you’re already planning a website redesign, that’s one of the best times to think about photography.
Ideally, your photographer and website designer aren’t working completely independently.
Your designer may know they need a horizontal hero photograph with negative space on the left.
They might need three vertical images for service pages.
They may need team portraits photographed consistently.
Your About page might need an environmental portrait.
Your Contact page might benefit from an exterior photograph of your building.
Knowing those needs before the photography session lets us create images specifically for the website, rather than trying to force existing photographs into spaces they weren’t designed for.
If you’re working with a designer, I’m happy to collaborate around their shot requirements, page layouts, and image dimensions.
What Is Purpose-Driven Business Photography?
Purpose-driven photography simply means that every photograph should have a reason for existing.
Before I photograph a business, I want to understand questions such as:
What are you trying to communicate?
Who are you trying to reach?
What makes your business different?
What does a potential customer need to see?
Where will these photographs be used?
What marketing projects are coming up over the next year?
Are you hiring?
Are you launching a new product or service?
Are you redesigning your website?
Do you need images for social media?
Are you preparing for a trade show?
Those answers help determine what we actually photograph.
My goal isn’t to show up, walk around your business for an hour, and hand you a folder of random photographs.
I want the photographs to have a job.
Professional Business Photography in Eau Claire and Chippewa Falls, Wisconsin
Andrew Samplawski Photography works with businesses throughout Eau Claire, Chippewa Falls, the Chippewa Valley, and across Wisconsin to create professional photography for websites, marketing, and commercial use.
Projects can range from a simple professional headshot to a complete visual library for an established company.
That can include corporate and team headshots, personal branding photography, commercial photography, manufacturing and industrial photography, hospitality photography, restaurant and food photography, products, corporate events, interiors, architecture, and other custom business photography.
Every project starts by determining what your business actually needs.
Because the goal isn’t simply to make photographs.
It’s to create photographs your business can use.
Frequently Asked Questions About Business Photography
What is business photography?
Business photography is professional imagery created specifically to represent and market a company. It can include headshots, branding photography, team photographs, workplace imagery, products, facilities, processes, customer interactions, and other photographs used throughout a company’s website and marketing.
What photos should a small business have on its website?
Most businesses benefit from a mix of professional team photos, environmental portraits, workplace images, details, products or services, and photos that show the customer experience. The exact combination depends on what your company does and what potential customers need to see before contacting you.
Are professional photos better than stock photos for a business website?
Stock photography can be useful in certain situations, but custom professional photography shows your actual people, products, environment, and services. For businesses where trust and personal relationships influence purchasing decisions, showing the real company can provide information generic stock photography simply can’t.
Should my business have professional headshots?
If employees are visible to customers, clients, or professional partners, professional headshots can create a more consistent and polished presentation across your website, LinkedIn profiles, email signatures, and marketing.
For larger teams, creating a consistent headshot style also makes it easier to add new employees later without your About page looking like everyone’s photograph came from a different source.
What’s the difference between headshots and branding photography?
A headshot primarily focuses on the person, usually from the shoulders or chest upward.
Branding photography creates a broader collection of images designed around how an individual or company markets itself. That may include headshots, full-body portraits, environmental photographs, working images, product shots, detail shots, and photos composed specifically for websites and social media.
For a deeper comparison, read my guide to headshots vs. full body professional photos.
Can you photograph our business at our location?
Yes. Many commercial photography projects are photographed on location because the environment is an important part of telling the company’s story.
That may mean photographing inside an office, manufacturing facility, warehouse, restaurant, hotel, retail location, or another workspace.
Can business photographs be used for websites, social media and advertising?
Commercial photography can serve multiple uses, including websites, social media, printed marketing, and advertising. Discuss usage needs before the project so the photography and licensing can be structured around how your company intends to use the images.
Is It Time to Update Your Business Photography?
Look at your website as if you’ve never seen your company before.
Do the photographs accurately represent your business today?
Can customers see the people behind the company?
Can they understand what you do?
Does your business look as established online as it feels when someone walks through your doors?
Do you have enough photographs to support your website and marketing?
If the answer to any of those questions is no, it may be time to update your visual library.
Whether you need professional headshots, a few updated website photos, or a full commercial photography project, we can start by figuring out where the images need to go and what they need to accomplish.
Looking for professional business or commercial photography in Eau Claire, Chippewa Falls, or elsewhere in Wisconsin?
Let’s talk about what your business needs and build the photography around it.